FLSA Status: Exempt
EEO Class Code: Professional
NATURE OF WORK
The Account Manager serves as the primary business contact for the client and is responsible for client satisfaction. This position is also responsible for directly and indirectly overseeing efficacy of field operations of assigned territories of Encompass Onsite. The Account Manager is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, this series is responsible for providing industry specific knowledge and information to the public and other individuals with business with Encompass Onsite consistent with policies on confidentiality.
EXAMPLES OF ESSENTIAL DUTIES
KNOWLEDGE, SKILLS AND ABILITIES