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EVS Project Manager


The Project Manager is responsible for the overall management of all self-performed and managed activities for a client location and supervises the Encompass employees assigned to individual projects. The Project Manager will have Director-level qualifications with EVS experience in Healthcare environment.  and proven experience managing large teams and driving high levels of productivity in a fast-paced environment.  Specific responsibilities include customer relations/retention, quality assurance oversight, employee assessment/development, staffing, safety, SLA compliance, budget oversight, cost containment and reduction, short/long range planning, problem solving, and new product/service delivery. 


  • Maintains/monitors customer contacts (owner, tenant), profiling customer needs/expectations and changes in customer priorities while development/implementing account retention strategies 
  • Develops and implements quality assurance methods and procedures, overseeing same and assessing quality levels achieved by individual Encompass employees 
  • Measures/assesses performance and potential of employees and recommends employees for current/future staffing needs 
  • Coordinates career development program for management/non-management employees, providing leadership in assessment, planning, and follow-up evaluation of staff, as well as participating in self-development through coaching, training, and other developmental opportunities 
  • Monitors/evaluates budgets and plans/coordinates future budget/special funding requests 
  • Remains knowledgeable in new product/service deliver and communicates same to for use/implementation on site 
  • Acts as the central point of contact for all facilities assets, equipment, systems, and infrastructure.  Meets contractual requirements and exceeds customer expectations 
  • Executes the day-to-day details of the contract as it relates to safety and leads the department in a zero-incident safety culture. 
  • Ensures associates work safely and utilize PPE when required 
  • Assist with the development and execution of the account’s strategic plans
  • Develops standardized processes and programs for the account 
  • Communicate the operating philosophy, objectives, and expectations to project personnel in a continuing effort to build the project team   
  • Responsible for budget performance and cash management 
  • Manages the facility's predictive maintenance program with special attention to non-evasive procedures.  Respond to or provide direction to resolve all deficiencies during normal working and after hours 
  • Support monthly, and quarterly scorecard performance reviews, or as requested by client 
  • Flexible to meet the needs and demands of a constantly changing work environment
  • Other duties as assigned


  • Knowledge of regulations and requirements of healthcare facilities
  • Developing Budgets, Coaching, Supervision, Staffing, Project Management, Management Proficiency, Process Improvement, Tracking Budget Expenses, Self-Development, Planning, Performance Management
  • Ability to lead and control financial results in a matrixed, multi-location field operation. 
  • Experience with performance management for facilities services account
  • Industry designation preferred. 
  • Must have multi-site/account experience, ability to identify best practices within industry and a proven ability to apply across multi-site/account scope.
  • Must be proficient in project management stools including budgeting
  • Effective written and verbal communication skills.
  • Must have the ability to work independently
  •  Must have strong finance and analytical abilities.
  • Must be extremely experienced in computer technical language and PC skills (MS Word, MS Projects, Excel, and Power Point
  • Familiarity with facilities technical mechanical and electrical systems required. 


  • Bachelors Degree
  • 10 to 15 years of management experience, preferably in integrated facility services
  • EVS experience in Healthcare environment
  • Bi-lingual in English and Spanish (desired)
  • Valid Florida Driver’s license 


  • Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact
  • Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, computer, calculator, copier, and fax machine
  • No significant standing, walking, moving, climbing, carrying, bending, or kneeling
  • Some reaching, sitting, standing, pushing, pulling, crawling, and handling
  • Must be able to access a variety of work sites for inspection


  • General supervision is received from a professional supervisor who confers on difficult problems and reviews completed work for quality of professional results. Tasks are usually performed under little direct supervision allowing use of independent judgment


  • Supervision exercised over all personal within the facility assigned
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