FLSA Status: Non-Exempt
EEO Class Code: Administrative Support Work
NATURE OF WORK
The Logistics Associate manages all planning and scheduling of the department’s workflow via phone, email, chat, in-person conversations or text. Under general supervision the purpose of the job is to perform and/or oversee a variety of associated administrative tasks, provide inter-departmental support, perform specialized recordkeeping and data management, and/or specified information-gathering projects and tasks. Excellent public contact skills and experience required.
Daily duties shall include managing multiple calendars, creating and maintaining spreadsheets, sourcing products, placing and tracking supply orders, complaint resolution, and performing any other Operations, Dispatch or Supply Chain tasks to support the workflow.
Resolves scheduling or service concerns by root-cause analysis; selecting and justifying the best solution while expediting corrections or adjustments; following up to ensure resolution and completion. Exercise flexibility in changing schedules and priorities.
PRIMARY DUTIES & RESPONSIBILITIES
KNOWLEDGE, SKILLS AND ABILITIES